Cre8 Salon and Spa Policies

Product Satisfaction Guarantee

Haircare and skincare products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. Haircare and skincare products may be exchanged within 30 days of purchase with receipt will be refunded to your initial form of payment with a credit. Some restrictions may apply.

Service Satisfaction Guarantee

If you are not 100% satisfied with any service please notify us within 7 days of the service and we will schedule another consultation and appointment to correct your service with the original service provider. We do not provide refunds.

Cancellation Policy

We require a 24 hour cancellation notice of most services. A deposit is collected prior to microblading, and hair extensions. Cancellations of these services require a 48 hour notice or you will lose your deposit. These services take more time than most salon services and if you don’t show up then the salon and our service providers lose income.

Cell phone Policy

Cell phones are permitted to have at your salon appointment. Please be courteous to others by not using speaker phones and keeping the cell phone ringer volume low.